Shipping & Returns
Shipping & Returns Policy
UPS Next Day Shipping: Orders placed Monday – Friday by 12 pm noon EST ship the same business day and will arrive the next business day. Orders placed on holidays, observed holidays and weekends will ship on the next business day. Please note that delays due to UPS Exceptions, weather and holidays and are beyond our control.
USPS 1-2 Day Shipping: Orders placed Monday – Friday by 12 pm noon EST ship the same business day and will arrive within one to two business days. Orders placed on holidays, observed holidays and weekends will ship on the next business day. Please note that delays due to USPS Exceptions, weather and holidays and are beyond our control.
USPS Priority Shipping: Please allow 1-2 business days for these orders to be processed. Orders are not shipped on Saturdays, Sundays or holidays. Delivery times vary depending on your location, however it typically takes 2-4 business days for most locations in the cont United States. All customers receive an order tracking number by email.
Free Standard US Shipping: Free standard ground shipping is available on all orders in the cont US. Please allow 1-2 business days for these orders to be processed. Orders are not shipped on Saturdays, Sundays or holidays. Delivery times vary depending on your location, however it typically takes 3-6 business days for most locations in the cont United States. All customers receive an order tracking number by email.
CANADA: Orders shipping to Canada are shipped via USPS First Class International Mail and USPS Priority Mail and fees will vary based on order weight. We are not responsible for any additional fees upon delivery. By purchasing from Piace Boutique the buyer agrees to these terms and conditions
IN STORE PICK UP: We offer free local pickup at our boutique located at 120 E Kirkwood Avenue, Bloomington, IN 47408 during normal business hours. In store pick up orders are available 1-2 business days after purchase date. Customers receive email notification when the order is available for pickup. Orders placed on Saturdays, Sundays and holidays will be available the following business day for pickup.
Please note: Once an order has been placed, the order cannot be canceled and items cannot be removed from the order. If you would like to change the size of an item, feel free to contact us via email at firstname.lastname@example.org or by phone at 812.320.5869.
Returns are accepted for store credit only. Online returns must be postmarked within 15 days of order receipt. In-store purchases may be returned within 10 days of purchase. Items purchased online may be returned in the boutique if receipt is presented with the return. All returns must include a copy of the purchase invoice. Items may be returned for store credit only. Original and return shipping and handling fees are non-refundable.
Because we have a limited number of the styles featured on our site, we are unable to do exchanges/holds. We do process returns as quickly as possible. Once you receive your store credit, if the size you're looking for is available you can use your store credit to purchase it, or you can choose another great style to add to your closet!
*Holiday Return Policy*
Purchases made between Nov 15 - Dec 24 may be returned for store credit if postmarked by January 8.
The following items may NOT be returned: Sale or markdown items, gift cards, gift certificates, jewelry, hair accessories, nail polish, hosiery, swimwear, intimates or handbags. All items must be returned to us in their original, unworn, unwashed, and smoke-free condition. If applicable, all items must be returned with their accessories (including removable belts, straps, etc.).
If the order is returned past the 15 day limit, does not fit the return guidelines, or items have makeup or deodorant on them, the items will be sent back to you and a $5 shipping charge will be charged to the customer OR we can send the items back to you with a future order. We will hold non-returnable merchandise for 30 days. After 30 days the items willl be donated to charity.
How to make a Return
Easy Returns: We offer a simple, hassle-free option for sending your returns back! In 3 simple steps you can use our $5 Flat Rate UPS Returns Option. If you choose to use our Easy Returns shipping label, $5 will be deducted from your store credit amount.
Step 1: In order to make a return, first refer to our Return Policy above to ensure that your return meets the criteria. We cannot accept returns that do not meet the return policy guidelines.
Step 2: Next, complete the Return Form on the back of your order invoice and include it in the package with the items you are returning.
Step 3: Simply click on the Return Label link at the bottom of this page and enter the requested information. When you click the Process Shipment button a label will be generated and will pop up in a new window so you can print and attach to your return package. After you have printed your shipping label, you can schedule a UPS pickup or you can take your package to any UPS dropoff location.
*If you did not create an account upon ordering, you will then need to create an account on our website, and your store credit will be applied to that account once your return has been processed.
If you choose not to use the Easy Returns label, please mail your return package to:
213 S Rogers St, Suite 5
Bloomington, IN 47404
Send your package back to us via your shipping method of choice. Be sure to note the tracking number on the label so you can keep track of the delivery status. Please consider delivery confirmation/shipping insurance for your return package as Piace Boutique is not responsible for lost return packages.
Once your package is received please allow 3-5 business days for return processing. You will be emailed once your return is processed. Simply log into your account on our website and you will be prompted to use your store credit at checkout. No code needed!
If you have any questions about the item(s) you received, please contact us at email@example.com or 812-320-5869.
Click the Return Label link below to create a UPS return label. Please note that $5 will be deducted from your store credit if you choose to use this option.